Knowledge, Value, Service
Transforming Technologies offers a wide range of critically important quality control products to the technology and manufacturing industries. Our products are key tools used by industries to assure an effective ESD control program for protecting sensitive electronics from static and contamination.
We specialize in: Grounding Products, Cleanroom Supplies, ESD Apparel, Ionizers, ESD Matting, and Test & Monitoring Equipment
Industries that utilize our products are manufactures of electronics, medical devices, semiconductors, automotive & aerospace equipment and others that work in controlled environments.
Headquartered in Toledo, OH, USA since 1998, Transforming Technologies, has provided a wide range of unique and outstanding products to detect, protect, eliminate and monitor electrostatic charges. Transforming Technologies provides comprehensive knowledge of electrostatic issues, effective solution-oriented products and outstanding, friendly service.
Brand Representation
AssocIations
Standards
All of Transforming technologies products are compliant to ANSI/ESD S20.20 per the requirements of the static control governing body the ESD Association (www.esda.org).
Leadership
Transforming Technologies upper level management will establish unity of purpose and direction and create a condition in which people are engaged in achieving the organizations quality objectives.
Process
Transforming technologies has made a commitment to track, review and audit the planning, implementation, completion and results of improvement projects.
Customer Focus
The focus of customer relationship management is to increase customer value, satisfaction and loyalty. The quality management system will ensure all employees understand the customers’ current and future needs. Transforming Technologies will strive to plan, design, develop, produce and deliver support goods and services to meet industry standards as well as customer needs and expectations.
CARRIERS:
- UPS
- FedEx
- USPS
- DHL (International Only)
- LTL Freight: Various Carriers
SHIPPING TIMES:
Orders placed before 12 noon Eastern typically ship the same day.
SHIPPING CHARGES:
All shipments are FOB FACTORY. Purchaser is therefore responsible for both shipping charges and damage to goods in transit. Note that freight charges are based on weight AND volume. Assembled items take up a greater shipping volume and are typically charged at a higher freight rate than items shipped flat. Purchaser must specify a freight carrier at time the order is placed or Transforming Technologies will choose a carrier and prepay shipments. The freight cost of prepay shipments will be added to each invoice unless otherwise specified. NOTE: Request to ship UPS 1st, 2nd, or 3rd day is a method of shipment and does not imply any expediting of order processing by Transforming Technologies. For non-UPS shipments, the order will be shipped freight collect or third party billing at purchaser's option. Purchaser is responsible for and agrees to pay (1) charges disallowed or billed back to Transforming Technologies by third parties when purchaser has specified third party billing and (2) charges billed to Transforming Technologies for corrections made by the carrier including address corrections. Some carriers may not be available to be used by Transforming Technologies. Purchaser will be notified if an alternate carrier is required.
MULTIPLE SHIPPING POINTS:
Transforming Technologies products are manufactured in various locations. Shipping points may vary and may change without prior notice.
INSURING YOUR SHIPMENT:
You are responsible for your shipment once it leaves the F.O.B. point. We recommend that you insure all shipments. It is our policy to insure shipments unless otherwise specified. The buyer is responsible for uninsured lost or damaged shipments.
YEAR LIMITED WARRANTY
Transforming Technologies expressly warrants products for a period of one (1) year from the date of purchase, Transforming Technologies ESD products will be free of defects in material (parts) and workmanship (labor). Within the warranty period, a unit will be tested, repaired or replaced at Transforming Technologies option, without charge. Call our Customer Service Department for a Return Material Authorization (RMA) and proper shipping instructions and address. Please include a copy of your original packing slip, invoice, or other proof of date of purchase. Any unit under warranty should be shipped prepaid to the Transforming Technologies factory. Warranty replacements will take approximately two weeks. If your unit is out of warranty; call our Customer Service Department at for a Return Material Authorization (RMA) and proper shipping instructions and address. Transforming Technologies will quote repair charges necessary to bring your ESD unit up to factory standards.
LIMIT OF LIABILITY
In no event will Transforming Technologies, its representatives or resellers be responsible or liable for any injury, loss or damage, direct or consequential, arising out of the use of or the inability to use the product. Before using, potential users shall determine the suitability of the product for their intended use, and users assume all risk and liability.
F.O.B POINT
Unless embodied in a written agreement signed by authorized officers of Transforming Technologies the F.O.B. point for all products purchased from Transforming Technologies will be the F.O.B. factory.
OUT OF WARRANTY REPAIRS
Field repair or unauthorized tampering of Transforming Technologies products is not recommended and will nullify any and all warranties. All Transforming Technologies items to be repaired must be returned to the factory. Transforming Technologies will quote repair cost upon receipt and inspection of product. Repaired product will include a 60 day warranty. A Return Merchandise Authorization number (RMA#) must be obtained from Transforming Technologies for out of warranty repairs. A copy of the RMA must accompany the shipment. The RMA number must appear on the outside of returned cartons, and Transforming Technologies has the right to refuse all return shipments which do not bear the RMA number or which are shipped freight collect. Customer is responsible for all freight and transportation charges.
SATISFACTION GUARANTEED
Transforming Technologies is totally committed to our customer’s satisfaction. We work hard to assure that our products are of the highest quality and meet all appropriate recognized industry standards. Our policy is to provide replacement or refund when a customer is not happy with most products. We cannot guarantee, however, that all products are applicable to all situations and that the data we provide from many sources is reliable and accurate for all situations. All statements, technical data, and recommendations contained herein are based upon tests we believe to be reliable. However, the accuracy or completeness thereof is not guaranteed. The proper and correct application of products and data is the responsibility of the user. The following is made in lieu of all warranties, expressed or implied:
Transforming Technologies’ only obligation shall be to replace such quantity of the ESD product proved to be defective. Transforming Technologies shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use of or the inability to use the ESD product. Before using, operators shall determine the suitability of the product for their intended use, and users assume all risk and liability whatsoever in connection therewith. No statement or recommendation not contained herein shall have any force or effect unless embodied in a written agreement signed by authorized officers of Transforming Technologies
Transforming Technologies' RoHS Statement
Based on information obtained from our component suppliers, this document certifies that ALL Transforming Technologies’ products are “RoHS-5” compliant and do not exceed the designated levels of Cadmium, Hexavalent Chromium, Mercury, Polybrominated Biphenyls or Polybrominated Diphenyl Ethers legislated under the provisions of the European Parliament and Council Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (2002/95/EC) and regulations promulgated thereunder, collectively, the “RoHS Regulations.” Lead is the only exception and is used in added solders and on some component lead finishes. Additionally, based on such information, Transforming Technologies‘ products do not contain Deca Brominated Diphenyl Ether (Deca BDE) legislated under the provisions of the European Commission Decision of 13 October 2005 (2005/717/EC), and do not contain as intentional additives Perfluoroocantylsulfonates (PFOS) legislated under the provisions of the European Parliament and Council Directive 2011/65/EU.
Transforming Technologies' Reach Statement
Based on information obtained from our component suppliers, this document also certifies that NO Transforming Technologies’ products contain Substances of Very High Concern (SVHC) as listed by the European Chemicals Agency (ECHA) under the provisions of Regulation (EC) No. 1907/2006 of the European Parliament and of the council concerning the Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH) per the ECHA 18/06/2010 and previous updates. Transforming Technologies is compliant with SVHC List REACH 197.
The provisions of this certificate supersede and replace the provisions of all other certificates previously delivered relating to compliance with the RoHS Regulations.
The provisions of the Section 1502 of the 2010 Dodd-Frank Wall Street Reform and Consumer Protection Act requires that certain companies are to disclose the use of "conflict minerals" in their products (i.e. certain minerals, including tin, tantalum, tungsten and gold, that may have originated in the Democratic Republic of Congo or adjoining countries). While we are not regulated by this Act, we provide this statement to our customers who request our assistance in assessing their "conflict minerals" status.
Based on EICC Conflict Minerals Report Templates obtained from our material suppliers as well as our due diligence in our supply chain, Transforming Technologies has determined that to the best of our knowledge our products are free of Conflict Minerals as defined by Section 1502 of the Dodd-Frank Wall Street Reform and Consumer Protection Act.
If you have questions regarding the mineral composition of any of our products, please contact Transforming Technologies to get further details.
Transforming Technologies Quality Program
Since 1998, Transforming Technologies has provided critical solutions to the numerous manufacturing problems associated with static electricity. We provide a wide range of unique and outstanding products to detect, protect, eliminate and monitor electrostatic charges. Our products are key tools used by industries to assure an effective static control program.
It is the policy of Transforming Technologies through a commitment to customer satisfaction and strategic supply chain management to provide our customer with products and services that meet their expectations and continuously improve upon the performance goals while complying with all requirements from our customers.
Customer Focus
The focus of customer relationship management is to increase customer value, satisfaction and loyalty. The quality management system will ensure all employees understand the customers’ current and future needs. Transforming Technologies will strive to plan, design, develop, produce and deliver support goods and services to meet industry standards as well as customer needs and expectations.
Leadership
Transforming Technologies upper level management will establish unity of purpose and direction and create a condition in which people are engaged in achieving the organizations quality objectives.
Process
Transforming technologies has made a commitment to track, review and audit the planning, implementation, completion and results of improvement projects.
Standards
All of Transforming technologies products are compliant to ANSI/ESD S20.20 per the requirements of the static control governing body the ESD Association (www.esda.org).
Product Testing
Transforming Technologies lot tests all products at controlled temperature and humidity, in a specially-designed and dedicated chamber.
Because ESD events are largely dependent on environmental conditions such as ambient temperature and humidity levels, having this specialized chamber allows for the variation of environmental conditions to see the impact on the ESD protective device’s performance. This helps determine the worst-case environmental conditions of a given device.
In general, an ESD product may perform very well at the upper end of the humidity range because moisture in the air allows for more conductivity. This may result in a false sense of security. All of Transforming Technologies products are tested at 12% relative humidity.
Transforming Technologies Green Company Policy
Transforming Technologies recognizes that all businesses can have a direct or indirect impact on their local, regional, and global environment. As a result Transforming Technologies, LLC, has developed a Green Policy in order to minimize their environmental impact.
Efficient Use of Energy
Transforming Technologies and its staff use and purchase energy star-compliant hardware whenever possible.
Encourage Conservation
Transforming Technologies' staff and employees are encouraged to conserve energy whenever possible.
Minimize Waste
Transforming Technologies' staff sends sales quote via email unless the customer specifically requests that the quote be sent using an alternate communication channel. This is done in order to minimize paper waste.
Recycle
All Transforming Technologies employees are encouraged to reuse paper for note-taking where appropriate refurbished equipment or parts are considered.
Telecommuting
Many Transforming Technologies staff members telecommute, to help reduce our corporate carbon emissions.
Community Supported Agriculture
Staff members are encouraged to take part in a Community Supported Agriculture (CSA) program where customers pay local farmers upfront for weekly deliveries of locally grown organic produce.